Yes I love Bacolod and the Philippines but nowhere is perfect! Customer Service Lip Service came to mind and the title inspired by a sign outside of the CENECO building here in Bacolod. It read ‘Customer Service 24/7.’ CENECO is the Central Negros Electric Cooperative and provides power to the homes and businesses of the region. I challenge it on its claims about customer service because I experienced the fact it either sucks or is non-existent. First, you need to understand what happened. I rent a 2-story town house and was just about to shower last Monday morning when the electricity failed. I thought another brownout, but I was wrong. We had been disconnected. I pay the bills but no one had bothered to tell…
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